Hand stripping is a grooming method that involves carefully pulling the hair directly from the skin using specialized tools or fingers. This technique is particularly suited for wire-coated breeds as it maintains their natural textures. It results in a textured appearance, vibrant coat color, skin health preservation, and a clean look, all achieved without the use of clippers or scissors. Hand stripping needs to begin early in your dog’s grooming routine to prevent the hair from becoming excessively soft and silky when clippered. Once this transition occurs, restoring the original intended texture becomes extremely challenging.

Certainly! Creative grooming might not be suitable for every pet owner, but pets that undergo coloring tend to enjoy the extra attention it brings. Rest assured, all the products we utilize in our salon are certified pet-safe and free from toxins.

We prioritize creating a calm and relaxed atmosphere in our shop, where we emphasize positive reinforcement rather than forceful methods. We believe that every pet deserves the opportunity to unwind and take breaks when necessary. We are committed to avoiding haste or shortcuts. Your furry friend’s visit with us will generally last between 2 to 4 hours, ensuring a thorough and comfortable experience.

We take pride in being an all-inclusive salon, placing a strong emphasis on the quality of the products we use. Our entire range of products is dedicated to being non-toxic and safe for pets. Among the array of shampoos we employ are reputable brands such as Artero, Hydra, Kelco, and Hyponic.

At our facility, we don’t adhere to a single solution for housing our clients’ dogs. We understand that different dogs have varying preferences. Some may enjoy the privacy of their own kennel space, while others might prefer socializing and spending time with our team during the grooming process. Each day brings a unique dynamic, and we adapt our approach to suit the individual needs of every pet.

For puppies under six months of age, it’s essential that they receive at least two sets of vaccinations, spaced 2-4 weeks apart, prior to their initial grooming appointment. While a complete series of vaccines is recommended for puppies, our specific requirement aligns with state regulations, mandating proof of the rabies vaccine.

Absolutely! If you’re interested in our cat grooming services, feel free to get in touch with us through a phone call.

We have no set prices for any pet breed, as each pet is different in coat condition, texture, styling requesting, size, and of course breed. Our listed prices are only an estimate and all actual pricing upon checkout will be determined by coat condition, pet’s behavior, style requested, breed, and size. All estimates given are not guaranteed pricing and final prices are nonnegotiable and subject to change without notice.

We will assess a $25.00 fee to pet parents that cancel with less than 24-hour’s notice. If there is a No Call No Show (NCNS), there will be a $25.00 fee with the possibility of future deposit requirements. Repeated offensives will result in future termination of all services. All fees must be paid in full prior to next grooming service.

We require all payments paid in full for Services rendered prior to any pet being returned to their family. We do not accept checks. Acceptable payments are Cash, Credit Card, Apply Pay, and Zelle.

We will accept all pet parents that show up before 15 minutes late without approval but ask to be informed if planning on arriving 20 minutes or more late. These appointments will be subject to our No-Show fee and asked to reschedule.

We have no guaranteed completion times for any pet, but average appointments take anywhere from 3 to 5 hours. Any pet needing faster turnaround will need to approve with management prior to leaving to ensure we can accommodate.

We will attempt and work with any pet, despite their history, but always retain the right to alter, cease, or refuse current and future services for any pet at any time for any reason if deemed in the pet’s best interest or a potential safety
risk.

We do not guarantee any more than a Mini Groom (face/feet/butt trim) for a pet’s first few grooming appointments. This policy is to uphold our goal in providing every pet a pleasant experience to earn and maintain their trust.

We will not force any pet that is considered a senior, over the age of 10 years old, through any process they are not comfortable with. As we will not be held responsible for any reaction due to the mental or physical stress it may cause to a geriatric pet. They will be groomed for cleanliness and comfort, not for style.

We require all clients bring their pet in on a short leash or inside a carrier, and never be left to roam the lobby area. This policy is for the safety, security, and well-being of every pet and their parents entering and leaving our store.

We include nails, ear cleaning, plucking(REQUEST ONLY), glands (REQUEST ONLY), and bath in every bath or groom we do. As such this is included in the final price, whether they were performed or not. Bathing is not optional for dogs and home bathing prior to grooming will not yield the same result as our bathing process therefore we require every dog bathed by us.