Is your pup looking a little
ruff around the edges?
Your dogs size and coat will determine the cost and type of service you need
Do you have a preferred groomer or bather? Let us know!
Let us know when you’re looking for an appointment. We recommend booking every 4 – 6 weeks.
Pamper Your Pup
Drop your pooch off and let us take care of the pampering!
PLEASE READ SCHEDULING INSTRUCTIONS BEFORE BOOKING
ONLINE SCHEDULING IS VERY SIMPLE BUT PLEASE BOOK CORRECTLY BOOK IN THE CORRECT SERVICE DESIRED
PLEASE TRY AND CHOOSE THE CORRECT SIZE FOR YOUR PUP AS BEST AS POSSIBLE
- BATH & BLOW DRY= BATH & BLOW DRY (NO NAILS/EARS/GLANDS)
- BATH & BRUSH = BATH,NAILS, EARS,GLAND
- BATH & TIDY = BATH WITH LIMITED TRIMMING TO FACE, FEET AND
SANITARY AREAS – THIS DOES NOT INCLUDED ANY BODY
TRIMMING JUST A LITTLE OFF THAT WILL BE A FULL HAIRCUT *
- FULL GROOM/ HAIRUCT = A FULL BODY HAIRCUT *PLEASE DO
NOT BOOK DOGS WHO DO NOT NEED HAIRCUTS HERE *
Shed-Control Smooth Coat Bath
- Double Coated & Long Haired Shed-Control Bath
- Double Coated & Long Haired Shed Control Bath + Tidy
- Double Coated & Long Haired Shed Control Bath + Full
Cut *Partial cuts include but are not limited to sanitary clips,
“face, feet + fanny” clips, pad trims, feathering trims, etc. A
full cut entails hair trimming all over the body regardless of
length taken off.
IF YOU NEED A FULL DESCRIPTION PLEASE VIST OUR SERVICES PAGE
*DOODLES & POODLES PLEASE BOOK IN THE DOODLE &
POODLE SECTION* (DOO/POO______)
WITHIN THAT CATEGORY YOU HAVE ALL THE ABOVE SERVICES ASWELL
IT IS VERY IMPORTANT TO BOOK IN THE CORRECT SECTION, ESPECIALLY DOODLES AND POODLES SINCE WE HAVE TO ALLOW MORE TIME FOR YOUR APPOINTMENT
IF YOU BOOK INCORRECTLY YOU MAY NEED TO BE RESCHEDULED AND A FEE WILL APPLY.
***WE WILL NOT UPGRADE YOUR SERVICE AT THE TIME OF
EXAMPLE: IF YOU BOOK A BATH WE CAN NOT CHANGE IT TO A HAIRCUT
A VALID CREDIT CARD IS REQUIRED TO BOOK AN APPOINTMENT
DEPOSIT GOES TOWARDS YOUR SERVICE OR NO SHOW OR LATE
THANK YOU TEAM H.D.G
We have no set prices for any pet breed, as each pet is different in coat condition, texture, styling requesting, size, and of course breed. Our listed prices are only an estimate and all actual pricing upon checkout will be determined by coat condition, pet’s behavior, style requested, breed, and size. All estimates given are not guaranteed pricing and final prices are nonnegotiable and subject to change without notice.
CANCELLATIONS & NO CALL NO SHOWS (NCNS)
We will assess a $25.00 fee to pet parents that cancel with less than 24-hour’s notice. If there is a No Call No Show (NCNS), there will be a $25.00 fee with the possibility of future deposit requirements. Repeated offensives will result in future termination of all services. All fees must be paid in full prior to next grooming service.
We require all payments paid in full for Services rendered prior to any pet being returned to their family. We do not accept checks. Acceptable payments are Cash, Credit Card, Apply Pay, and Zelle.
We will accept all pet parents that show up before 15 minutes late without approval but ask to be informed if planning on arriving 20 minutes or more late. These appointments will be subject to our No-Show fee and asked to reschedule.
We have no guaranteed completion times for any pet, but average appointments take anywhere from 3 to 5 hours. Any pet needing faster turnaround will need to approve with management prior to leaving to ensure we can accommodate.
SERVICE REFUSAL – AGGRESSIVE/STRESSED/DIFFICULT
We will attempt and work with any pet, despite their history, but always retain the right to alter, cease, or refuse current and future services for any pet at any time for any reason if deemed in the pet’s best interest or a potential safety
We do not guarantee any more than a Mini Groom (face/feet/butt trim) for a pet’s first few grooming appointments. This policy is to uphold our goal in providing every pet a pleasant experience to earn and maintain their trust.
We will not force any pet that is considered a senior, over the age of 10 years old, through any process they are not comfortable with. As we will not be held responsible for any reaction due to the mental or physical stress it may cause to a geriatric pet. They will be groomed for cleanliness and comfort, not for style.
We require all clients bring their pet in on a short leash or inside a carrier, and never be left to roam the lobby area. This policy is for the safety, security, and well-being of every pet and their parents entering and leaving our store.
We include nails, ear cleaning, plucking(REQUEST ONLY), glands (REQUEST ONLY), and bath in every bath or groom we do. As such this is included in the final price, whether they were performed or not. Bathing is not optional for dogs and home bathing prior to grooming will not yield the same result as our bathing process therefore we require every dog bathed by us.